TYPE:ServiceMODEL:TaosYEAR:2024
They were able to accommodate my schedule and were very efficient with my scheduled maintenance appointment
Average Score (109 reviews):5
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
08-23-2025
Jim Always here for you. Brownie
TYPE:ServiceMODEL:TiguanYEAR:2023
Very efficient. Service was done quickly and thoroughly. Nice friendly atmosphere.
08-23-2025
Scott Thank You for your comments we are always here for you. Brownie
TYPE:ServiceMODEL:AtlasYEAR:2021
TYPE:ServiceMODEL:TiguanYEAR:2022
My car was towed in after hours due to a flat tire on the interstate, Service manager, Brownie, called us before they even opened for business to check on us & had the tire replaced within a couple of hours.. Can't say enough about the service crew at Thompson VW!!!
08-19-2025
Scott & Erin Thanks for responding to the Volkswagen Service Survey. I (we) are always here for you.
TYPE:ServiceMODEL:JettaYEAR:2021
Prompt service, and the needed support part was available, and proactive software update was installed
08-18-2025
Brian always here for you. Thank You Brownie
TYPE:ServiceMODEL:TiguanYEAR:2021
Customer support at the service desk is best I’ve ever experienced.
08-15-2025
Dorothy we are always here for you. Thanks for reposnding to the Volkswagen Service Survey, we really appreciate your feedback. Brownie
TYPE:ServiceMODEL:JettaYEAR:2024
TYPE:SalesMODEL:JettaYEAR:2025
TYPE:ServiceMODEL:Golf GTIYEAR:2022
The service advisor i worked with was willing to help and answered all of my questions.
TYPE:ServiceMODEL:TiguanYEAR:2022