Average Score (109 reviews):5

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

109 Ratings

5 Average

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  • Matthew M.09-28-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Marc made the extra effort to overcome some minor obstacles. Wyatt was learning but was personable and helpful and a very fair offer for the trade-ins. Great place

    09-29-2025

    Matthew Thank You for responding to the Volkswagen Sales Survey, we all appreciate your thoughts and comments. We are here for you. Congratulations on the purchase of your new VW Tiguan R-Line what a beautiful automobile. Brownie

  • Quinn D.09-26-2025

    TYPE:ServiceMODEL:ArteonYEAR:2019

  • Kerri E.09-23-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    I needed a change from my last VW purchase and they made it easy!

    09-23-2025

    Kerri So glad we could help you with your new car purchase. We are all here for you. Enjoy your new Volkswagen Atlas Brownie

  • Beth B.09-20-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

    Knowledgeable and friendly service.

    09-21-2025

    Beth Thank You for your response to the Volkswagen Service Survey, we are always here for you.. Brownie

  • Mitchell S.09-16-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    The salesperson we worked with was very helpful, low pressure and personable. I think he went out of his way to get information about the EV that we purchased - which seems rather difficult due to changes in government programs related to incentives for EV's.

    09-16-2025

    Mitchell Thank You for sharing your Volkswagen new car purchase experience with us. We are all here to assist you with anything you need. Dave does really enjoy making your car buying experience truely amazing. Enjoy the new Volkswagen ID 4. Brownie

  • Stephen M.09-01-2025

    TYPE:ServiceMODEL:PassatYEAR:2022

  • James C.08-23-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    They were able to accommodate my schedule and were very efficient with my scheduled maintenance appointment

    08-23-2025

    Jim Always here for you. Brownie

  • Scott T.08-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Very efficient. Service was done quickly and thoroughly. Nice friendly atmosphere.

    08-23-2025

    Scott Thank You for your comments we are always here for you. Brownie

  • Kate T.08-20-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Scott D.08-19-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    My car was towed in after hours due to a flat tire on the interstate, Service manager, Brownie, called us before they even opened for business to check on us & had the tire replaced within a couple of hours.. Can't say enough about the service crew at Thompson VW!!!

    08-19-2025

    Scott & Erin Thanks for responding to the Volkswagen Service Survey. I (we) are always here for you.