Average Score (104 reviews):5

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

104 Ratings

5 Average

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  • Barbara W.11-01-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    The gentlemen at the service center are very easy to deal with. They take what we say seriously and are very thorough.

    11-02-2024

    Barbara Thanks for your thoughts and comments regarding your recent service visit here at Thompson VW, we all really look forward to assisting you will all your VW service and sales needs. Brownie

  • Barbara D.11-01-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2018

    Good, responsive service overall. Service rep courteous and easy to work with. Excellent communication. However, work was not done completely nor checked thoroughly. The car stalled frequently as soon as I tried to drive it home. Fortunately, you were very quick to fix the problem, but it should have been checked before I got the car back.

  • Joan S.10-22-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

    The service was prompt and I was happy with my car when I took it home - there wasn't any problems so I chose 5 stars.

    10-22-2024

    Joan Thanks for completing the Volkswagen Service Survey, we are always here for you .. Brownie

  • Leah D.10-21-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022