TYPE:ServiceMODEL:Golf GTIYEAR:2018
Service was good. Making appointment was easy. Dealing with service managers went very well when we were there. However, no one called us to let us know what was happening! We had to call the next morning.
Average Score (109 reviews):5
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2024
I always receive excellent service.
07-21-2025
Richard we are always here for you Brownie
TYPE:ServiceMODEL:Jetta GLIYEAR:2020
Mike and brownie are why I purchased a car from Thompson’s, the service is always top notch they are great communicators and genuinely respect the customers!!
07-21-2025
Heather Thank You for the comments Yes we are all here for you.. Brownie
TYPE:ServiceMODEL:JettaYEAR:2024
TYPE:ServiceMODEL:Golf GTIYEAR:2019
Excellent communication
07-21-2025
Always here for you. Brownie
TYPE:ServiceMODEL:TiguanYEAR:2018
TYPE:ServiceMODEL:TiguanYEAR:2024
Brownie in the service department always makes sure I get the best auto service and customer service
06-30-2025
Susan Thank You for your thoughts and comments, I (we) are always here for you and the family. Brownie
TYPE:ServiceMODEL:TaosYEAR:2024
Fast friendly service!
TYPE:ServiceMODEL:TiguanYEAR:2024
TYPE:ServiceMODEL:TaosYEAR:2024
They scheduled me promptly and found the problem and corrected it
06-11-2025
Jim We are always here for you. Brownie