TYPE:ServiceMODEL:JettaYEAR:2021
Prompt service, and the needed support part was available, and proactive software update was installed
Average Score (109 reviews):5
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
08-18-2025
Brian always here for you. Thank You Brownie
TYPE:ServiceMODEL:TiguanYEAR:2021
Customer support at the service desk is best I’ve ever experienced.
08-15-2025
Dorothy we are always here for you. Thanks for reposnding to the Volkswagen Service Survey, we really appreciate your feedback. Brownie
TYPE:ServiceMODEL:JettaYEAR:2024
TYPE:SalesMODEL:JettaYEAR:2025
TYPE:ServiceMODEL:Golf GTIYEAR:2022
The service advisor i worked with was willing to help and answered all of my questions.
TYPE:ServiceMODEL:TiguanYEAR:2022
TYPE:ServiceMODEL:Golf GTIYEAR:2018
Service was good. Making appointment was easy. Dealing with service managers went very well when we were there. However, no one called us to let us know what was happening! We had to call the next morning.
TYPE:ServiceMODEL:TiguanYEAR:2024
I always receive excellent service.
07-21-2025
Richard we are always here for you Brownie
TYPE:ServiceMODEL:Jetta GLIYEAR:2020
Mike and brownie are why I purchased a car from Thompson’s, the service is always top notch they are great communicators and genuinely respect the customers!!
07-21-2025
Heather Thank You for the comments Yes we are all here for you.. Brownie
TYPE:ServiceMODEL:JettaYEAR:2024