The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:SalesMODEL:JettaYEAR:2025
I bought my first vehicle, a Mazda Protege, at Thompson's VW in 1994. I have been a loyal customer ever since. From the experience with the salesmen, to those who have serviced my vehicles over the years, I have no complaints.
06-10-2025
Marilyn Thank You for responding to the Volkswagen Sales Survey, we appreciate your feedback. Yes its been 31 years of sales and service with us and its always been a pleasure to assist you with all your automotive needs. We are so happy to help keep you and your cars in top notch shape. Enjoy your new VW Jetta, what a beautiful automobile. We will always be here for you.. Thanks Again Brownie
TYPE:SalesMODEL:Golf GTIYEAR:2024
Thompson’s VW offers a no nonsense, customer-focused experience. Transparent and direct. You get treated as a person not as a number. They go above and beyond to accommodate their customers.
TYPE:ServiceMODEL:TiguanYEAR:2024
Mark (owner) Dave (sales manager) and Mr. Brown (Service manager) have always been nothing short of professional and courteous. They go the extra mile, always ensuring customer satisfaction. We love VW/Audi products and will continue to look at this brand and dealership as our preferred partners for our vehicle buying and service needs.
06-06-2025
Mitch Thank You for responding the the Volkswagen Sales Survey, I (we) all really appreciate your thoughts and comments. ENJOY THAT FANTASTIC new GTI, what a beautiful automobile. We are always here for your family . Brownie
TYPE:ServiceMODEL:ID.4YEAR:2021
Brownie is the best!
05-30-2025
Andrew I (we) are always here for you. Enjoy the ID 4. Brownie
TYPE:ServiceMODEL:TiguanYEAR:2022
I keep buying cars that can be maintained at Thompson’s just so I can continue to use this service department. It’s the best that I’ve ever been to in the 35 years of owning vehicles.
05-23-2025
Leah Thanks for returning the Volkswagen Service Survey, I (we) really appreciate your feedback. I am always here for you... Brownie
TYPE:ServiceMODEL:AtlasYEAR:2019
TYPE:ServiceMODEL:AtlasYEAR:2021
Super informative- give great advice and got my car right in. I trust them. Willing to travel for this great service
05-15-2025
Kate Thank You we are always here for you .. Brownie
TYPE:ServiceMODEL:TiguanYEAR:2018
TYPE:SalesMODEL:Golf RYEAR:2025
TYPE:ServiceMODEL:TiguanYEAR:2024
Amazing Service. Brownie goes up and beyond.
05-08-2025
Jennifer Thank You for the response to the Volkswagen Service Survey, I am always here for you.. Brownie