TYPE:ServiceMODEL:Golf GTIYEAR:2019
Excellent communication
Average Score (109 reviews):5
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
07-21-2025
Always here for you. Brownie
TYPE:ServiceMODEL:TiguanYEAR:2018
TYPE:ServiceMODEL:TiguanYEAR:2024
Brownie in the service department always makes sure I get the best auto service and customer service
06-30-2025
Susan Thank You for your thoughts and comments, I (we) are always here for you and the family. Brownie
TYPE:ServiceMODEL:TaosYEAR:2024
Fast friendly service!
TYPE:ServiceMODEL:TiguanYEAR:2024
TYPE:ServiceMODEL:TaosYEAR:2024
They scheduled me promptly and found the problem and corrected it
06-11-2025
Jim We are always here for you. Brownie
TYPE:SalesMODEL:JettaYEAR:2025
I bought my first vehicle, a Mazda Protege, at Thompson's VW in 1994. I have been a loyal customer ever since. From the experience with the salesmen, to those who have serviced my vehicles over the years, I have no complaints.
06-10-2025
Marilyn Thank You for responding to the Volkswagen Sales Survey, we appreciate your feedback. Yes its been 31 years of sales and service with us and its always been a pleasure to assist you with all your automotive needs. We are so happy to help keep you and your cars in top notch shape. Enjoy your new VW Jetta, what a beautiful automobile. We will always be here for you.. Thanks Again Brownie
TYPE:SalesMODEL:Golf GTIYEAR:2024
Thompson’s VW offers a no nonsense, customer-focused experience. Transparent and direct. You get treated as a person not as a number. They go above and beyond to accommodate their customers.
TYPE:ServiceMODEL:TiguanYEAR:2024
Mark (owner) Dave (sales manager) and Mr. Brown (Service manager) have always been nothing short of professional and courteous. They go the extra mile, always ensuring customer satisfaction. We love VW/Audi products and will continue to look at this brand and dealership as our preferred partners for our vehicle buying and service needs.
06-06-2025
Mitch Thank You for responding the the Volkswagen Sales Survey, I (we) all really appreciate your thoughts and comments. ENJOY THAT FANTASTIC new GTI, what a beautiful automobile. We are always here for your family . Brownie
TYPE:ServiceMODEL:ID.4YEAR:2021
Brownie is the best!
05-30-2025
Andrew I (we) are always here for you. Enjoy the ID 4. Brownie