Average Score (104 reviews):5

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

104 Ratings

5 Average

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  • Leah D.05-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    I keep buying cars that can be maintained at Thompson’s just so I can continue to use this service department. It’s the best that I’ve ever been to in the 35 years of owning vehicles.

    05-23-2025

    Leah Thanks for returning the Volkswagen Service Survey, I (we) really appreciate your feedback. I am always here for you... Brownie

  • Theresa C.05-19-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Kate T.05-15-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Super informative- give great advice and got my car right in. I trust them. Willing to travel for this great service

    05-15-2025

    Kate Thank You we are always here for you .. Brownie

  • Richard O.05-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Andrew K.05-14-2025

    TYPE:SalesMODEL:Golf RYEAR:2025

  • Jennifer A.05-08-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Amazing Service. Brownie goes up and beyond.

    05-08-2025

    Jennifer Thank You for the response to the Volkswagen Service Survey, I am always here for you.. Brownie

  • Corie M.05-02-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Ease of scheduling, left car for the day and was called to pick up

  • Justin G.04-29-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Easiest car buying experience I've ever had!

    04-30-2025

    Justin Congratulations on the purchase of your new VW Taos, what a beautiful automobile. Thanks for returning the Volkswagen Sales Survey, we all appreciate your thoughts and comments. Dave LeClair does a Fantastic job delivering vehicles to our customers, and really knows how to take care of each one. Brownie Service manager

  • William D.04-29-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Scott D.04-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Prompt, courteous service. Always friendly.

    04-23-2025

    Thanks for respondingto the VW service survey, I appreciate your thoughts and comments Brownie